D&O Insurance Coverage Fundamentals Masterclass
Learn how D&O policies actually work in practice, from insuring clauses and claims to exclusions, indemnification, and policy conditions
Learn how D&O policies actually work in practice, from insuring clauses and claims to exclusions, indemnification, and policy conditions

Understanding what a D&O policy covers is important.
Understanding how a D&O policy actually works when a claim arises is essential.
In this masterclass, D&O insurance specialist Ed Smerdon provides a practical introduction to the structure, operation, and mechanics of Directors & Officers Liability Insurance. Drawing on more than 30 years of experience advising insurers, brokers, lawyers, and corporate policyholders on complex coverage issues, Ed explains not only what a D&O policy is designed to cover, but also how coverage operates in real-world claims situations.
Designed as a practical overview, this course focuses on the key concepts that every D&O professional should understand. Rather than providing an exhaustive clause-by-clause analysis of policy wordings, it offers a structured framework for understanding how the various components of a D&O policy fit together and respond when directors and officers face claims, investigations, regulatory actions, insolvency situations, or shareholder litigation.
Throughout the session, Ed takes a claims-oriented approach, illustrating how the different insuring clauses, definitions, extensions, exclusions, and conditions interact in practice. Particular attention is given to the concept of indemnification, one of the most important—and often misunderstood—concepts in D&O insurance.
This course is ideal for professionals who are new to D&O insurance, those seeking a structured refresher, or practitioners looking to strengthen their understanding of the fundamental building blocks of D&O coverage.
Many of the topics introduced in this masterclass—including claims, investigations, indemnification, policy definitions, coverage extensions, and policy exclusions—can each justify dedicated advanced training sessions. This course is intended to provide the essential foundation upon which those more specialized topics can be built.
Approximate duration: 90 minutes
10 focused learning modules
Practical overview of D&O coverage fundamentals
Real-world claims examples and market insights
Foundation-level course suitable for both newcomers and experienced practitioners seeking a refresher
Lifetime access to all course materials
By completing this masterclass, you will:
Understand the historical development of D&O insurance and why the product evolved as it did.
Learn the structure and key components of a modern D&O policy.
Understand the differences between Side A, Side B, and Side C coverage.
Learn the key policy definitions that determine the scope of cover.
Understand how common D&O claims arise and how the policy responds.
Analyze the most important coverage extensions found in today's market.
Understand the rationale behind the principal exclusions.
Learn how policy mechanics can significantly affect coverage outcomes.
Understand the importance of claims notification and claims management.
Master the concept of indemnification and its impact on D&O insurance.
Identify common coverage pitfalls and wording issues that can affect coverage.
To understand modern D&O insurance, it is important to understand how the product evolved.
This module traces the origins of D&O insurance from its creation in London following the Wall Street Crash of 1929 through the development of Side A, Side B, Side C, and modern policy structures.
Key topics covered:
Origins of D&O insurance in the 1930s
The impact of the Wall Street Crash
Evolution of Directors' liability protection
Development of Company Reimbursement coverage
Emergence of Side A and Side B structures
The return of standalone Side A coverage
Introduction of Securities Entity Coverage (Side C)
Why it matters: Understanding how D&O insurance evolved helps explain why modern policies are structured the way they are today.
A D&O policy can appear complex at first glance. This module provides a practical roadmap to its architecture and explains the purpose of each major section.
Key topics covered:
Insuring clauses
Coverage extensions
Exclusions
Limits and retentions
General conditions
Claims conditions
Definitions
Why it matters: Understanding policy structure allows practitioners to navigate coverage issues more effectively and identify where key provisions are located.
This module examines the core coverage provided by a D&O policy and the key definitions that determine the breadth of protection.
Key topics covered:
Claims-made coverage principles
Side A coverage
Side B coverage
Side C coverage
Definition of Insured Person
Definition of Claim
Definition of Wrongful Act
Definition of Investigation
Definition of Loss
Why it matters: Coverage ultimately depends on how these fundamental concepts are defined and applied.
D&O insurance exists to respond to claims.
This module reviews the most common categories of D&O claims and explains how they interact with policy coverage.
Drawing on some of the largest D&O losses in history, Ed demonstrates how real claims shape coverage analysis and insurance outcomes.
Key topics covered:
Claims by or on behalf of the company
Derivative actions
New Board versus Old Board claims
Supervisory Board versus Managing Board claims
Insolvency-related claims
Securities claims
Shareholder disputes
Employment practices claims
Regulatory investigations
Criminal proceedings
Why it matters: Understanding the nature of D&O claims is essential to understanding D&O coverage.
Modern D&O policies contain numerous extensions designed to address evolving risks and exposures.
This module explains the most important extensions commonly found in the market and how they can significantly broaden coverage.
Key topics covered:
Pre-investigation coverage
Outside Directorship Liability
Retired Directors coverage
Non-Executive Director Special Excess protection
Discovery Periods / Extended Reporting Periods
Fines and penalties
Extension mechanics and sub-limits
Why it matters: Many important protections exist outside the core insuring clauses and can significantly enhance coverage.
No D&O policy provides unlimited protection.
This module reviews the principal exclusions and explains the rationale behind them.
Key topics covered:
Fraud and bad conduct exclusions
Pre-existing matters
US Company Claims exclusions
Professional Liability exclusions
Bodily Injury and Property Damage exclusions
Pollution exclusions
Cyber-related considerations
Insolvency exclusions
Overlap with other insurance policies
Why it matters: Understanding exclusions is critical to identifying both coverage limitations and potential coverage disputes.
This module focuses on the operational provisions that determine how the policy functions throughout the policy period.
These provisions are often overlooked but can have a major impact on coverage outcomes.
Key topics covered:
Limits and sub-limits
Retentions and excesses
Takeovers
Acquisitions
Disposals
Public offerings
Insolvency events
International programme clauses
Disclosure obligations
Severability
Dispute resolution provisions
Why it matters: Policy mechanics often determine the practical availability of coverage when a claim occurs.
Coverage depends not only on what is insured, but also on compliance with policy conditions.
This module examines the obligations that arise once a claim is made.
Key topics covered:
Notice requirements
Cooperation obligations
Consent provisions
Defence cost management
Allocation issues
Related claims and series provisions
Other Insurance clauses
Outside Directorship interactions
Why it matters: Failure to comply with claims conditions can significantly impact coverage and create unnecessary disputes.
Indemnification is one of the most important concepts in D&O insurance.
This module explains how corporate indemnification interacts with Side A and Side B coverage and why understanding indemnification is essential to understanding D&O insurance itself.
Key topics covered:
What is indemnification?
Legal permissibility across jurisdictions
Corporate indemnification mechanisms
Side A versus Side B interaction
Non-indemnifiable loss
Retention implications
Coverage extensions linked to indemnification
Exclusions linked to indemnification
Why it matters: Indemnification sits at the heart of D&O insurance and fundamentally affects how coverage is triggered and applied.
The final module brings together the key lessons from the course and provides practical recommendations for evaluating D&O policies.
Key topics covered:
Conducting D&O policy health checks
Identifying coverage gaps
Reviewing policy wording regularly
Understanding indemnification frameworks
Avoiding common coverage pitfalls
Best practices for D&O practitioners
Why it matters: Effective D&O risk management requires more than simply purchasing insurance—it requires understanding how the policy will respond when it is needed most.
This masterclass is designed for:
D&O Underwriters
Financial Lines Underwriters
Insurance Brokers
Claims Professionals
Coverage Lawyers
Risk Managers
Corporate Insurance Buyers
Governance Professionals
Anyone seeking a practical introduction to D&O insurance coverage
10 On-Demand Video Modules
Downloadable Presentation Slides for Each Module
Lifetime Access to All Course Materials
Access Across Desktop, Tablet, and Mobile Devices
Ed Smerdon is one of the most respected D&O insurance coverage specialists in the London market.
A solicitor and insurance professional with more than 30 years of experience, Ed has advised insurers, brokers, and policyholders on complex coverage disputes, high-profile claims, and D&O policy wordings. He has served as a partner in international law firms, held senior leadership roles within the insurance industry, and worked extensively with the London insurance market on major coverage issues affecting directors and officers liability insurance.
His practical, claims-focused approach makes him uniquely qualified to explain not only what D&O policies say, but how they actually operate when coverage is tested by real-world claims.